First test: I have to do an optional neuropsych test, if my insurance covers it. I call the office and ask for the code to give insurance and there are 8 codes to check. Why so many?
Second test: The last test I took, one person gave me one cost estimate. The second time I called, they gave me a different estimate. I asked why, and the first person forgot to save my new insurance in my account. I called again when the Dr said that cost is too high and the third person gave me a different… read more
I’ve never went through that kind of difficulty. It was alway the health facility to get info from the insurance in finding out whether or not you should go through with the test . So if they are not going to pay for it, and it’s not worth it for you to follow through taking the test..
I’ve done the Neuro Psych Test many times and had no issue with my insurance not wanting to pay for it.
Keep asking if the clinic has another cpt or ICD9 code to use for the insurance to accept.
As @A MyEpilepsyTeam Member said, join the club. Or as i would say, take a number. Your HMO never knows what the insurance is doing. And vice versa. I had the same issue when i took my neuropsych test.
Join the club. Insurance is never easy to figure out. Only thing I understand now is since I started Medicare, my part of the bill is $0.
Insurance is so confusing. The insurance I have now is very good. When I was younger and on a different insurance, I would have to call and fight over just about everything.