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I am still told how many new messages there are each day, but I only have access in the list of a portion of those new messages. For example, right now it indicates that I have 11 more notifications, but there are not any in the new messages box for me to click on. This started a few weeks ago. And I have already contacted the managers of the site (and I was not the first to tell them) and their techs are working on the problem.
It's under the notification list compare to how many comments, likes or hugs come in for me to look at the top
Absolutely. I uninstalled the app it was so buggy. I'm using Google to visit here.
Hey Bryan,
It could be a Bell Gal... bahaha 😂😂😂
@A MyEpilepsyTeam Member , My page says I have “10+” notifications that I haven’t read & it’s not allowing me to read those messages. Sometimes though I do get notifications that I have a new message & am able to read them. So I let the people who run the site yesterday know that it now says I have “10+” notifications that it’s not allowing me to read. Hopefully this will eventually get fixed. Sending Thoughts, Hugs, Smiles & Prayers. Your friend in Texas, Becky
Lynda, they must have heard you, because this is the email that I received from them today:
MyEpilepsyTeam via freshdesk.com
Tue, Jul 6, 2:37 PM (1 day ago)
to me
Hello John,
Thank you for following up.
Our teams are aware of the notification issue and are working on a fix.
We apologize for the inconvenience and thank you for your patience.
Best,
MyEpilepsyTeam Support
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